AI Customer Service Automation Software for Business | Text App
Automate customer service with powerful AI agents.
Text App
All-in-one Customer service software packed with live chat, helpdesk, and AI agents to handle the support work at scale. automates work with powerful, context-aware AI agents.
One workspace for your customer service tools
AI LIVE CHAT: Provide real-time chat support with AI agents handling most of the traffic.
TICKETS: Accelerate the work with emails and queries using a handy ticketing system.
CHANNELS: Support and sell across multiple channels with full context in Text App.
Your own AI system, trained on your business knowledge and customer data. It autonomously delivers support, completes tasks, and drives sales conversions.
Self-acting AI agents: Your AI customer service experts are endlessly scalable and deliver stellar assistance by live-searching data.
AI-led support
Sales lead nurturing
Routing and escalation
Concierge care
Product onboarding
De-escalation and resolution
AI-generated answers and resolutions are powered by your business knowledge.
Interface showing customer profile details, including name, email, local time, and location, layered with tabs for chat details, customer info, and website activity — illustrating how replies are powered by unified customer data.
Personal replies are enriched with customer data from every source.
Icons of apps (e.g., Slack, Shopify, Mailchimp) integrated with Text App workflows.
AI agents automate tasks and close conversions at scale with cross-app workflows.
